How the Law of Opposites Propels Business Forward

Law of Opposites

Being anticipatory often boils down to the ability to see what everyone else misses. How can you do that? One way is to simply look where no one else happens to be looking. And how and where you look can help broaden both your and your organization’s capacity for being anticipatory.

Leveraging the Law of Opposites isn’t just about being contrarian or being different just for the sake of being different. Rather, it’s an effective strategy to uncover opportunities of all sorts by identifying innovative ideas that run counter to much of what might be construed as conventional thinking.

Industries of all sorts are led by organizations that employed the Law of Opposites to great advantage. Below, I offer three examples of going opposite in the food and beverage industries.

1. Starbucks in Italy, the Country of World-Class Coffee 

You’re undoubtedly familiar with Starbucks and how it ran counter to conventional thinking by making the cup of coffee the consumer focal point rather than an accompaniment to something else.

But what you might not know is, as I write this, Starbucks recently opened its first location in, of all places, Italy. Think about that: a coffee chain in a country where world-class coffee, cappuccino, espresso and most every other variant you can think of are available on most every city block. But Starbucks thinking was, rather than going up against state-of-the-art products, its would be seen by travelers as comforting and familiar.

2. A Sicilian Winery Selling Its “Failures” with Great Success 

In a story in the New York Times, a visiting wine writer details his experiences of tasting wines at a Sicilian winery. One wrinkle—rather than pushing his premier vintages, the winemaker insists that the writer taste what he deems his “failures” as more instructive to the thinking behind the overall operation.

3. Meatless Burgers Topped with Bacon in New York City

In another Times story—this one about the popularity and proliferation of meatless burgers—a New York chef explains his decision to include real bacon on an otherwise meatless sandwich. The objective, he explains, is to boost the meal’s “umami” (Japanese for “savory”) while also appealing to diners who enjoy a meatless alternative but still welcome the taste of the real thing.

The examples above demonstrate how the Law of Opposites can help business owners innovate and stand out in a crowd. The Law of Opposites can also be very useful in overcoming competitive obstacles that, at first glance, might appear insurmountable.

Let’s say you run a small restaurant where your burgers are the cornerstone of the menu. All is going well until a major fast food burger chain sets up shop only a few blocks away.

At first glance, that might seem like a disaster that you can do little to stop. Not only are the chain’s burgers cheaper, but they’re served in a fraction of the time it takes your place to prepare a meal.

What to do? You could try going toe to toe, but that would be fruitless—you can’t cut the price of your food to compete with a chain, and no amount of added efficiency can match the few seconds it takes a chain to fill an order.

Instead, Go Opposite 

Instead, you go opposite. Rather than speed, your marketing emphasizes your place as a destination to kick back, relax and take your time when enjoying your meal. Instead of the chain’s prefab burgers, you make yours according to the customer’s specifications. Tired of the chain’s predictable lineup of sodas? Enjoy your meal with a fine glass of wine or craft beer.

So, with the notion of the Law of Opposites as a pipeline to accelerated innovation and competitive advantage, what can you do to boost your own and your organization’s attention to the opportunity of opposites?

Want to know more about applying the Law of Opposites to business? It’s one of many principles in The Anticipatory Organization.

Watch the Reaction

Watch the reaction to Daniel Burrus’ Recent Keynote presentation.

Daniel Burrus has over three decades of being right about where things are going, which is evidenced by his long and diverse list of repeat clients. Daniel has worked with leaders from Fortune 500 companies, the Pentagon, and heads of State-delivering powerful insights and actionable strategies.

A ‘must-hear’ presentation.

Steven A. Ballmer, CEO, Microsoft

Your thoughts on how to create an opportunity for change through a customer focus is the excellence our team is striving for. The framework you provided on innovation, creativity and customer value will be instituted as a management practiceto enable the technology infrastructure group to take Wells Fargo to the next stage.

Victor Nichols, Wells Fargo

By applying Daniel Burrus’ principles to our business, in less than a year we have been able to double our revenues and increase the value of our company by a factor of four, and we feel the biggest impact is yet to come.

Arni Bellini, CEO, ConnectWise

Recent Work

Recent Work

When IBM launched IBM Global Business Services with their top 40 industry experts to plan a game‑changing future for IBM, the only outside resource they used was Daniel Burrus. (The meeting was a great success, and he has continued to work with IBM).

When Vodafone launched its Global Mobile Enterprise service to Fortune 200 companies, they chose Daniel Burrus to deliver the message to C-level Executives in multiple national events.

When Deloitte gathered leaders from China and SE Asia for a major forecasting event, they chose Daniel Burrus. (Based on the success of that event, Deloitte has changed their industry-forecasting model to incorporate Burrus’ Hard-Trend methodology.

A Master at Tailoring Presentations

A master at tailoring his presentations to the specific needs of your audience, Daniel is a futurist keynote speaker who identifies game-changing trends and strategies to help you:

  • Empower audiences to take positive action.
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  • Learn which current and emerging technologies will have the biggest impact on your industry.
  • Learn how to creatively apply these technologies to create strategic value and competitive advantage.
  • Anticipate Disruptions, Problems, Customer Needs and New Opportunities
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Daniel Burrus’ Speaking Accolades

Daniel Burrus’ Accolades

  • The New York Times named Daniel as one of the top three gurus in the highest demand as a speaker.
  • One of the Top 21 Speakers For the 21st Century by Successful Meetings Magazine.
  • He has been voted by his peers and clients as one of the Top Five Futurists and Technology Speakers every year since the award program started.
  • A member of the Professional Speakers Hall of Fame.
  • He has delivered over 2,700 keynote speeches on six continents to audiences from 25 to 12,000.