As social media marketing and social media networking become more and more prevalent, the many errors people make with these new mediums often create new …
Trust mishaps don’t just happen with external customers and the public; they also happen internally with employees. A few years ago one major company laid-off …
This month, we celebrate the 25th anniversary of our Technotrends Newsletter, which provides technology news and insights that have shaped this technology-enabled world we now …
Last month, I discussed the importance of making sure that the problem you are trying to solve is the correct problem. As we all painfully …