Every organization, no matter what they do or whom they serve, is constantly watching for ways to increase the value of what they offer. Anticipation and …
Organizations that have adopted an anticipatory mindset and culture enjoy a variety of powerful advantages over those that rely on strategies that simply aren’t as …
These days, “talking about our relationship” means more than it used to. Now, it spells game-changing opportunity. For many, an organization’s relationship with its customers …
When I first discovered Moore’s Law in 1983, I realized I could use it as one of my tools to accurately predict the future of …
