Technology and the disruptions it causes are a Hard Trend future certainty, in that it will continue to upend industry after industry without prejudice. There …
For many consumers, the concept of “customer service” is frustrating to the point of humor. Even with the many advancements in digital technology today, consumers …
I challenge you to read this paragraph and then close your eyes and focus. Think about the future. What does it look like to you? …
Whether we ask Amazon’s Alexa to play our favorite song or shout “Hey, Google” before asking the device a question to help our child with …
